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Privacy Policy and Cookies

Rachelle’s Lab cares about the privacy of every site visitor and customer. This policy explains how your personal information is collected when you visit the website of Rachelle’s Lab and how you can manage them.

 

What type of information does Rachelle’s Lab collect about you?

The website of Rachelle’s Lab receives, collects and stores any information you enter on this website or provide in any other way.

Depending on which pages of the website you visit and what services you choose to use, this website may collect a number of different types of personal information from you, including your title, name, age, gender, login credentials, email address, billing address), payment details, comments, feedback, and other information for legal compliance.

In addition, this website collects the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information, visit history, and purchase history. Software tools may be used to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Where is your personal information stored?

The website of Rachelle’s Lab is created on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by Rachelle’s Lab adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Rachelle’s Lab. You can read more about customer security in Wix Stores (the page “What I do 學藝” on the website of Rachelle’s Lab) here.

 

How is your personal data used?

1. General use

Rachelle’s Lab only uses your personal data with your consent, or where it's necessary in order to:

  • Deliver a service to you

  • comply with a legal duty

  • protect your vital interests

  • carry out a task in the public interest

  • In any event, Rachelle’s Lab only uses your personal data for the purpose or purposes for which it was obtained.

 

2. Administration

Rachelle’s Lab uses your personal data for administrative purposes including:

  • maintaining databases of customers, forum members, and subscribers

  • processing enquiries and requests for information

  • managing feedback, comments and complaints

  • fulfilling services and/or booking of events

 

3. Internet research and profiling

Rachelle’s Lab carries out research and analysis on its website visitors, customers and subscribers to determine the success of existing offers and provide you with a better experience.

 

Does Rachelle’s Lab share personal information with third parties?

Rachelle’s Lab does not share your personal information with third-party service providers without your consent. When a third-party service provider is used, Rachelle’s Lab only disclose the personal information that is necessary to deliver the service, and any relevant details relating to sharing personal information will be included in the event terms and conditions.

 

Cookies

What are cookies?

 

Cookies are small text files that are sent to your device from a website's computer (server) and stored on your device's hard drive. Most websites you visit will use cookies in order to improve your user experience by enabling that website to “remember” you, either for the duration of your visit (using a “session cookie”) or for repeat visits (using a “persistent cookie”). Cookies are unique to you, but they cannot be used to identify you as an individual.

 

You can find more information about cookies at allaboutcookies.org.

 

What types of cookies are used at the website of Rachelle’s Lab and why?

Cookies used on this website fall into the following three categories:

 

1. Strictly necessary cookies

These cookies help make the website of Rachelle’s Lab work efficiently, and enhance its look and feel. These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets, cannot be provided.

2. Functionality cookies

These cookies enhance your experience by doing things such as remembering products you've added to your cart, or your search settings. These cookies stay on your computer until you choose to clear them.

3. Performance cookies

These cookies collect information about how visitors use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect personal information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. The data derived from these cookies is used to understand and improve how the website is accessed and how well it works.

The website of Rachelle’s Lab is created on the Wix.com platform and uses the following Wix’s business solutions and third-part apps/services.

  • Wix Chat

  • Wix Stores

  • Pricing & Plans

  • Wix Bookings

  • Wix Events

  • Wix Forum

  • Wix Blog

  • Google Analytics

You can find out which cookies are placed on Wix sites and how to check which cookies are used by each solution here.

 

How can you manage your cookies?

If you do not wish to accept cookies on to your device you can do so by adjusting the settings on your browser. However, please be aware that if you do block cookies, some features of our websites may not be available to you and some web pages may not display properly.

 

Guidance on how to manage your cookies and how to opt-out can be found here:

 

About Cookies

Your Online Choices

 

Or you can visit the following webpages to find out how to manage your cookies in different web browsers:

 

Google Chrome

Microsoft Internet Explorer

Mozilla Firefox

Safari

 

If you have concerns about the privacy policy and/or any cookies set by the website of Rachelle’s Lab, please write to contact.rachelleslab@gmail.com and include a link to the page on which the cookie is set.

 

Last updated on 30 March 2020

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